1.Before you begin to compose a business letter, sit down and think about your purpose in writing the letter. Do you want to request information, order a produc

1.Before you begin to compose a business letter, sit down and think about your purpose in writing the letter. Do you want to request information, order a product, register a complaint, or apply for something? Do some brainstorming and gather information before you begin writing. Always keep your objective in mind.

The main idea of the passage is that … .

A.Planning is an important part of writing a business letter.

B.Business letters are frequently complaint letters.

C.Brainstorming and writing take approximately equal amounts of time.

D.Many people fail to plan ahead when they are writing a business letter.

2.Keeping busy at important tasks is much more motivating than having too little to do. Today's employees are not afraid of responsibility. Most people are willing to take on extra responsibility in order to have more variety in their positions. In addition, along with that responsibility should come more authority to independently carry out some important task.

The main idea of the passage is that … .

A.Variety and independence on the job increase employee motivation.

B.To avoid boredom, many people do more work than their jobs require of them.

C.Today's employees are demanding more independence than ever before.

D.Office jobs in the past have carried less responsibility.